Shipping policy

Our fulfillment and shipping processes are designed to help maintain product quality, physical condition, and documented potency from order preparation through transit. Orders are carefully handled and packaged to reduce avoidable exposure and damage during shipment.

Orders are shipped to the delivery address provided during checkout. Available shipping methods, rates, and delivery estimates are displayed before payment.

Domestic standard shipping is estimated at 2 to 10 business days (approximately 2 days to 2 weeks). Express options and exact rates are shown at checkout when available.

Processing and delivery estimates are not guarantees. Carrier delays, weather, address issues, and other circumstances outside our control can affect delivery timing and package condition.

Please verify your shipping address before submitting an order. Contact Reset promptly at support@reset-supply.com if a correction is needed. Address changes cannot be guaranteed after fulfillment begins.

Please inspect the package and its contents promptly after delivery. If an order arrives damaged or incorrect, contact us with the order number and photographs of the package and contents so we can review the issue.