Your Provider Portal.
Reset Sync gives approved professional accounts one clean place to browse the catalog, review product options, manage ordering, and access account-specific pricing.
Built to make provider ordering feel simple.
Instead of sending providers through scattered PDFs and price sheets, Reset Sync brings the catalog and account workflow into one organized portal.
Explore the catalog
Search products and strength options in a storefront-style interface designed for professional accounts.
Private account pricing
Public previews keep pricing hidden. Approved providers unlock account-specific pricing and purchasing tools.
One purchasing workflow
Move from product discovery into your provider account without jumping between separate documents and pages.
See the provider experience.
Explore a demonstration of the provider experience. Dr. John Smith and Smith Wellness Clinic are sample details. Pricing stays private, and preview actions do not affect live accounts.
From preview to provider account.
The public Reset Sync page lets practices understand the interface first. Provider catalog access and ordering require practice account approval and completion of five individually signed onboarding documents.
Request access
Submit the provider access form for review.
Get approved
Complete the five required provider documents with an individual electronic signature on each. Practice approval is also required for provider catalog access and ordering.
Unlock pricing
View account-specific pricing and use the full purchasing workflow.
Ready to unlock Reset Sync?
Request provider access to move from the public preview into your approved professional account.
Unlock Provider AccessRESET SYNC · VERIFIED RESEARCH ORGANIZATIONS
Verified organizations. Authorized members. Documented research orders.
Reset Supply supplies research products and related supplies under its Research-Use Policy. Reset Sync records organization review, individual member verification, provider signatures and the intended laboratory research use of each order.
The five required provider documents
- Provider Platform Acknowledgment
- Product Eligibility RUO PUO Attestation
- Provider Payment Fulfillment Compliance Agreement
- Physician Acceptable Use Policy
- Storefront Settlement Fulfillment Schedule
Each provider document requires its own drawn electronic signature applying to that entire individual document. Signing is separate from research organization and buyer verification. Current document versions retain their stated review or execution status.
Account access and ordering
Who may purchase research products?
Purchasing is restricted to verified research organizations and their individually authorized buyers. A provider invitation, professional-use label, NPI number or signed provider document does not independently grant eligibility.
How do providers give their organization’s members access?
Providers create or invite member accounts through Reset Sync. Each member submits their research role, intended use and research-only consent. The organization owner or Reset administrator records identity, email ownership, affiliation and purchasing authorization before access is granted; owners cannot approve their own buyer account.
What must an organization submit?
The owner submits organization information, its research purpose, the research facility address and a supporting evidence PDF for Reset review. The owner also completes the five required provider documents and their own separate buyer verification.
What is recorded for each research order?
Reset Sync requires the buyer’s current authorization, an approved research organization, a per-order laboratory research purpose and explicit consent excluding human or animal administration. Orders use the verified research facility shipping address. Invited-member requests also receive organization review.
Where are verification and signed records stored?
Provider signed documents remain private in the provider document section and Reset admin review. Organization evidence is available to the owner and Reset administrators. Research access decisions and order-use records are stored privately with the responsible account and time.
Does a public product page grant purchasing approval?
No. Public product information is not evidence of eligibility. Use the approved organization purchasing workflow and contact Reset for purchasing instructions. The portal verification gate does not itself verify eligibility in a separate Shopify checkout.
Apply for a provider account · Research-Use Policy · Product lot documentation